Returns & Exchanges

At OneMoreHair, we want you to love your purchase, which is why we offer a 30-day hassle-free return policy for all unused products in their original packaging. Whether you need a different shade or a full refund, our team is dedicated to ensuring your complete satisfaction with every order.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original, unopened packaging and secure them in a sturdy shipping box to prevent damage during transit.

• 3.
  Ship the Items

  Print your prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, we will process your refund or ship your exchange within 5-7 business days.